%0 Journal Article
%@ 1929-073X
%I JMIR Publications Inc.
%V 2
%N 1
%P e1
%T Does Socioeconomic Status Affect Patients’ Ease of Use of a Touch-Screen (iPad) Patient Survey?
%A Zarghom,Saman
%A Di Fonzo,David
%A Leung,Fok-Han
%+ University of Toronto, Department of Family and Community Medicine, St. Michael's Hospital, Health Centre at 80 Bond, 80 Bond Street, Toronto, ON, M5B 1X2, Canada, 1 4168643011, leungf@smh.ca
%K socioeconomic factors
%K age factors
%K medical informatics
%K computer-user interface
%D 2013
%7 11.01.2013
%9 Brief Report
%J Interact J Med Res
%G English
%X Socioeconomic disparities influence the usage rate of advanced communication technologies in Canada. It is important to assess all patient interactions with computers and electronic devices based on these socioeconomic differences. This project studied the ease of use of a touch-screen interface program for collecting patient feedback. The interface collected feedback on physicians’ communication skills, an important health concern that has been garnering more and more attention. A concurrent paper survey was used to gather information on the socioeconomic status and the usability of the touchscreen device. As expected, patients who were older, had lower annual household income, and had lower educational attainment were associated with more difficulty using the devices. Surprisingly, 94% of all users (representing a wide range of socioeconomic status backgrounds) rated the device as easy to use.
%M 23612116
%R 10.2196/ijmr.2314
%U http://www.i-jmr.org/2013/1/e1/
%U https://doi.org/10.2196/ijmr.2314
%U http://www.ncbi.nlm.nih.gov/pubmed/23612116