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Hospital Website Rankings in the United States: Expanding Benchmarks and Standards for Effective Consumer Engagement

Hospital Website Rankings in the United States: Expanding Benchmarks and Standards for Effective Consumer Engagement

Nevertheless, there are many contributing scale components that organizational leaders can assess by a simple visual inspection of their website (eg, see the 2012 paper by Ford et al [30] for a more comprehensive discussion of this issue). Multimedia Appendix 1 presents a list of scale components with accompanying definitions and the percentage weight of each component within the five scales.

Timothy R Lynn Huerta, Jennifer L Hefner, Eric W Ford, Ann Scheck McAlearney, Nir Menachemi

J Med Internet Res 2014;16(2):e64

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