Published on in Vol 9, No 4 (2020): Oct-Dec
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/16376, first published
.

1 Department of Industrial Engineering, Tsinghua University , Beijing , CN
2 School of Information, University of Michigan , Ann Arbor, MI, US
3 School of Business, Jiangnan University , Wuxi , CN